Legal

Terms of service

Last updated September 7, 2026

Who you are contracting with

PrivacyClock is a service of Futurist IP. These terms apply to the PrivacyClock service and to this website. If you need to reach us, email contact@privacyclock.com.

What the service is

We operate the recurring compliance cycle for registered data brokers. In the ordinary case that means obtaining the state’s deletion request list, matching it against your records, telling you exactly which records the state has asked about, filing the response the state requires, and maintaining the evidence trail you will need at audit.

The exact scope is agreed with you in writing. Organisations differ in what they can hand over and what they must keep in house, so how much of the cycle we run is a matter for the engagement, not a fixed product tier. Where a step remains yours, we say so before we start.

Acting as your authorized agent

California issues deletion-system accounts only to registered data brokers, one login per broker. We cannot hold an account in our own name. Where we operate the cycle for you we do so as your authorized agent, on your account, on your instruction, and only within the scope agreed.

You are responsible for maintaining that registration and for granting and revoking our access. If you withdraw access we cannot perform the parts of the service that depend on it, and the deadlines continue to run against you.

What stays yours

You remain the registered data broker. Under the Delete Act the statutory obligation and the liability for meeting it stay with you regardless of who you engage, and we do not represent otherwise. You are responsible for the accuracy and completeness of the records you give us or make available to us, and for decisions about which records are exempt.

We are not your lawyers

We are not a law firm and nothing we provide is legal advice. Whether you qualify as a data broker, whether a particular record is exempt, and how the statute applies to your business are legal judgments. We will tell you what the rules require and what we observe in your data. We will not tell you what your legal position is, and you should not treat anything on this site or in the service as though we had.

Fees

Fees, scope and term are set out in your order or statement of work. Unless that document says otherwise, fees are payable in advance and are not contingent on any regulatory outcome.

Your data, and getting it back

What we collect and what we deliberately do not is set out in our privacy policy, which forms part of these terms. You may export your evidence log, cycle history and suppression list at any time. On termination you may export everything, and we delete our copy within 30 days unless you ask us to retain it or the law requires otherwise.

Liability

Our total liability to you is capped at the fees you have paid us in the twelve months before the claim. Neither party is liable for indirect or consequential loss. Nothing in these terms limits liability that cannot lawfully be limited.

We do not indemnify you against regulatory penalties. The obligation is yours by statute, and a vendor promising to absorb it would be promising something it cannot deliver.

Term and termination

Either party may terminate at the end of a billing period, or immediately for material breach that is not cured within 30 days. Termination does not affect fees already due. Because the cycle is recurring and the deadlines do not pause, we will tell you which obligations fall back to you and when.

Governing law

These terms are governed by the laws of Ontario, Canada, and the courts of Ontario, Canada have exclusive jurisdiction, without prejudice to any mandatory rights you have where you are established.

Changes

We post changes here and update the date above. Material changes are notified to account holders by email before they take effect.

Contact

Questions about these terms: contact@privacyclock.com